We upgraded the District Email system in January 2014, and updated it in April 2014.
This will affect some smart phones and tablet devices connecting/syncing to GCCCD email.
If you receive a message after the April update to accept a security policy on your phone before being allowed to connect, you will need to delete the account from your phone and re-add it.
Important - iPhone and iPad Users who SYNC with GCCCD email: It is imperative that you upgrade your iPhone or iPad to the latest iOS version supported on your device. Otherwise you will not be compatible with our new system and your device will be blocked from seeing our email server(s).
If you do not SYNC, but access your email through the web site, upgrading your device will not be required.
Here are some tips for connecting with your mobile device (Note: Desktop Outlook will not change):
You will need to delete the old and recreate a new Bookmark/Favorite from the login page http://mail.gcccd.edu/
Not all Android devices are the same and instructions may require some translation between devices.
Some devices can be set up this way:
Server address: mail.gcccd.edu
This server requires an encrypted SSL connection MUST be selected.
Other devices can be set up this way:
Password: Your Exchange mailbox password.
Exchange Server: mail.gcccd.edu
Send email from this account by default
Notify me when email arrives
Sync contacts from this account
Apple provides a comprehensive walkthrough for setting up an Exchange ActiveSync account on iPhone, iPad or iPod touch. You can find these instructions at http://support.apple.com/kb/HT2480
The following information will be used in the process:
Password: your email password: