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BLACKBOARD CONTACTS


STUDENT HELP DESKS for help with logins and passwords:
Cuyamaca Students: (619) 660-4395
Grossmont Students: Students seeking Blackboard assistance with logins issues at Grossmont College should utilize their instructor as their first point of contact for support.

If the instructor is unable to resolve the issue it is recommended that the instructor contact the Grossmont Blackboard Faculty Support Center for further assistance.


CAMPUS BLACKBOARD SPECIALISTS
For Faculty Blackboard Questions

Cuyamaca:
Rhonda Bauerlein
rhonda.bauerlein@gcccd.edu
619- 660-4013

Grossmont:
Blackboard Faculty Support Center
Call Anytime: 1-855-402-4699
Online Support Center: http://grossmont.edusupportcenter.com

INFORMATION SYSTEMS (IS) BLACKBOARD ADMINISTRATOR

Contact your Campus Blackboard Specialist first. If you still need more assistance or system level administration:
Debbi Smith
debbi.smith@gcccd.edu
(619) 644-7546

If the Blackboard web site is down:
Information Systems Help Desk
619-644-7547

Weekends & Holidays an Information Systems on-call technician is available for system emergencies only.
By leaving a message at 619-644-7547, the on-call technician will be paged.

 

 

 

COMMON BLACKBOARD QUESTIONS:

How do I add someone to my course?

My student(s) can't access my course 


SafeAssign

For updates on SafeAssign issues you can access the SafeAssign status site:
https://behind.blackboard.com/s/rss/SafeAssignUpdates.aspx

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Grossmont-Cuyamaca Community College District