BLACKBOARD CONTACTS

STUDENT HELP DESKS for help with logins and passwords:
Cuyamaca Students: (619) 660-4395
Grossmont Students: (619) 644-7383
If you don't receive a response, please leave a message.

CAMPUS BLACKBOARD SPECIALISTS
For Faculty Blackboard Questions

Cuyamaca:
Rhonda Bauerlein
rhonda.bauerlein@gcccd.edu
619- 660-4013

Grossmont:
Chris Rodgers
chris.rodgers@gcccd.edu
619-644-7385

INFORMATION SYSTEMS (IS) BLACKBOARD ADMINISTRATOR

Contact your Campus Blackboard Specialist first. If you still need more assistance or system level administration:
Debbi Smith
debbi.smith@gcccd.edu
(619) 644-7546

If the Blackboard web site is down:
Information Systems Help Desk
619-644-7547

Weekends & Holidays an Information Systems on-call technician is available for system emergencies only.
By leaving a message at 619-644-7547, the on-call technician will be paged.

COMMON BLACKBOARD QUESTIONS:

How do I add someone to my course?

There are no students listed in my course

My student(s) can't access my course 

SafeAssign

For updates on SafeAssign issues you can access the SafeAssign status site:
https://behind.blackboard.com/s/rss/SafeAssignUpdates.aspx