Now, more than ever, prevailing economic
conditions dictate that taxpayer-funded organizations rigorously evaluate
the efficacy of their products and personnel. Educational institutions, in
particular, are being challenged to justify expenditures and, at the same
time, guarantee results in terms of academic achievement. Given this
climate of high accountability, the value of risk management to an
organization is difficult to overstate.
Definitions of risk management vary widely;
possibly the clearest way to define it would be to examine three basic
questions that guide the decision-making process involved in risk
management:
- What potentially can go wrong?
- How likely is it to happen?
- If it does happen, what will be the consequences?
In the context of the Grossmont-Cuyamaca
Community College District, the questions to be answered are:
What potentially can go wrong in a community
college district with 16,000+ students; 2,000 employees; 301 acres of
land, and 54 buildings?
What could go wrong in an environment that
includes toxic chemicals, hazardous wastes, biological wastes…?
What is the likelihood of someone tripping on uneven
pavement, missing a step on a dimly-lit stairway, suffering an injury
operating heavy equipment, experiencing adverse reactions to poor air
quality in windowless classrooms, or being injured by falling books and
equipment during an earthquake?
What are the consequences: Injuries or death to
students or personnel? Escalating workers’ compensation claims?
Skyrocketing insurance premiums? Legal fees and judgements costing in
the millions of dollars?
Failure to implement good risk management
policies and procedures may, in fact, seriously compromise an institutions
ability to achieve its ultimate mission-educating students. Every dollar
spent on worker injuries, liability claims, property damage, and insurance
premiums is a dollar diverted from education.
What can an organization do to protect itself,
short of going out of business? Granted, accidents and injuries will
happen regardless of the most extraordinary safety systems available;
however, there are some accidents and injuries that are just waiting to
happen. Here is where the risk manager focuses attention.
A risk manager is concerned with the protection
and preservation of assets, be they human or physical. These assets are
often put at risk because of hazards or sources of danger that exist. The
risk involved in placing an asset in proximity to a hazard is a loss or
injury. The probability that a loss or injury will occur can be evaluated
and minimized/eliminated by following risk management techniques such as:
RISK IDENTIFICATION-involves identification and
measurement of all risks of accidental loss through inspections, review
of contracts, and review of losses.
RISK ASSUMPTION-involves pooling resources with
other educational institutions in the county to pay losses that result
from claims.
RISK REDUCTION-involves reducing the frequency and
severity of losses through loss control (safety) techniques.
RISK RETENTION-is "self-insurance" which
involves establishing pools of money from which claims will be paid.
RISK TRANSFER-involves whole harmless
agreements, obtaining certificates of insurance from groups that use
district facilities, and the purchase of insurance.
Why has risk management exploded on the
educational scene in just the last decade? What has changed the picture in
the workplace so forcefully that necessitates all these preventative
measures: The answers are not clear-cut, but surely they would include the
public’s insistence of a clean, healthy environment; the government’s
response to the public’s concern; an overall legal environment that
promotes litigation and economic conditions that mandate maximizing
resources.
So, then, is a risk manager only out there
looking for trouble? In a sense, yes! But far better to uncover and
mitigate, than to have it overtake and consume. The terms sound dramatic,
but in today’s highly volatile world being unprepared to cope with the
unexpected can be virtually catastrophic in both human and fiscal terms.
How commonplace has it become already to see headlines announcing huge
judgments awarded in cases involving injury or loss?
Government regulation will escalate to keep pace
with even more aggressive citizen demand for protection. What concerns are
gathering force and already breaking out in new regulations? Blood-borne
pathogens, waste stream management, car-pool and vehicle ridership, rising
medical costs and its impact on workers’ compensation and student accident
insurance-the list seems endless.
The Grossmont-Cuyamaca Community College District
needs a risk management program. The figures speak for themselves.