Help Desk Services

Help desk support is provided by three teams across the District. To receive the fastest assistance, please contact the help desk that supports your role and location.

Students and faculty at Grossmont College or Cuyamaca College should contact the help desk at their respective college.

Staff and administrators at Grossmont College, Cuyamaca College, and the District should contact the District Information Technology Help Desk.

Explore helpful Q&A and other resources below.

FAQs

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Guides

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Contact the Help Desk

District Information Technology Help Desk

For all staff and administrators at Grossmont College, Cuyamaca College, and District offices.

Hours: Monday-Friday, 8 a.m. – 5 p.m.

Email: helpdesk@gcccd.edu

Phone: (619) 644-7547

After hours: A technician will respond to emergencies only.

Cuyamaca College Technology Help Desk

For Cuyamaca College students and faculty.

Hours: Monday-Thursday, 7:30 a.m. – 7:30 p.m.
Fridays 8:00 a.m. - 1:00 p.m.

Email: c-helpdesk@gcccd.edu

Phone: (619) 660-4395

After hours: Leave a voice message or email anytime. You should get a response by the next open business day.

Grossmont College Technology Help Desk

For Grossmont College students and faculty.

Hours: Monday-Friday, 8:00 a.m. – 5:00 p.m.

Email: g-helpdesk@gcccd.edu

Phone: (619) 644-7742

After hours: Leave a voice message or email anytime. You should get a response by the next open business day.