Emergency Notifications

Grossmont-Cuyamaca Community College District

Emergency Notification System

InformaCast© by Singlewire, is a robust system that provides alerts/notifications about emergency situations on campus by way of SMS, land line, cell phone, email, select desktop computers, and the mobile app. When  an incident requires notification and immediate attention, InformaCast© can deliver messages containing text, text-to-speech and audio.  It is a fast and reliable means of notification.

All current Grossmont-Cuyamaca Community College District staff, faculty, and students (those enrolled in current semester) may have alert messages sent to one or multiple devices based on the situation and your user profile. 

PLEASE READ

By default, your employee @gcccd.edu email address (email in Colleague for students) will be added as a device in case you don't have a phone number you've listed either in Colleague (students) or Workday (employees).  At a minimum, this will allow you to receive notifications via email.

Mobile APP - You will be required to register, validate and confirm registration during installation. Phone companies are required by law to confirm your phone number before transmitting messages.

Students: Review your contact information in Colleague to make sure you receive all emergency messaging. Be sure to have both an email and mobile number (SMS messages). 

Staff & Faculty: Review your contact information in Workday, and if necessary update to include at least one mobile number (see under FAQs).

NOTE: Updates to Workday happen the same night.  Updates to InformaCast© happen weekly BUT if updated on the mobile app, it's immediate.

If you are not receiving messages, please contact PublicSafety@gcccd.edu  for assistance.

CLICK to view Frequently Asked Questions about InformaCast©

Select a tab to view instructions for the InformaCast© Mobile App/Add Devices/Website.

MOBILE APP

InformaCast Mobile App Steps - If you want to be able to receive alert messages which are pushed to the mobile app, here are the steps to download, login and update self service. 

You will only need to do this once as long as you don't separate from GCCCD and then come back (students, staff, faculty).  In that case you would need to repeat the steps.

You need to add at least one device (SMS, Phone, Email) to your profile or you will NOT receive any emergency messages from the system. You will find instructions under Add Devices tab or Website tab Step 6.

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Required to Receive Push Notifications 
 Hover over image and click to view a larger image file (if applicable) (screenshots are from iPhone, Android will look slightly different)

	Download & Install a. Android b. iPhone	2. Click Continue
	3. Enter Email address Use @gcccd.edu credentials	4. Register Email
	5. View validation message 6. Click Confirm Registrations	7. Click Registration 8. Open app & Click Self Service

 

ADD DEVICES

Here you can add, enable/disable devices (SMS/Email/Phone) to make sure you are receiving all emergency notifications. 

You need to add at least one device (SMS, Phone, Email) to your profile or you will NOT receive any emergency messages from the system.

1. Click Add Device (you need at least one device (SMS/Phone/Email) to receive messages	2. Select Device Type	3. Click Add Location  (from Self Service Menu) Type in address (Top) Select Type (drop down) Add description
4. Click Self Service 5. Click on the 3 lines	6. Click Notifications	7. View Notification List

 

WEBSITE LOGIN

Here you can go through the website, if you don't want to install the mobile app, to register and add devices for receiving messages. 

You need to add at least one device (SMS, Phone, Email) to your profile or you will NOT receive any emergency messages from the system.

1. Click to be taken to GCCCD InformaCast webpage First time you login you will see a blue screen like below. Remember to use your @gcccd.edu email You will see the following purple screen after you have logged in and registered.
2. Enter password	3. Click continue
4. Click recipients + and then 5. Click on your user information 7. Logout (upper right corner)	6. Click + Add User Device

If you need assistance or have questions, email publicsafety@gcccd.edu

 Frequently Asked Questions (FAQs)

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