Accessible Emails

Ensuring Emails Are Accessible

ACCESS is a quick framework for making everyday emails clearer and more accessible.

The ACCESS Framework

A - Add structure: Use headings (in order) for longer emails and proper bulleted or numbered lists (rather than dashes) 
C - Check readability: Use readable fonts, sufficient color contrast, and mobile-friendly formatting.
C - Communicate clearly: Use meaningful link text, add alternative text to informative images, and avoid image-only flyers.
E - Ensure attachments are accessible: Attach accessible Word or PDF files and summarize important attachment content in the email.
S - Simplify: Use plain language, keep messages concise, and do not use tables just to control page layout.
S - Scan before sending: Run an accessibility check and quickly review the message before you send it.

Before You Send: Quick Check

Build the Habit

Practice with a real email. Revise a recent message using ACCESS. Small improvements in everyday communication create more consistent access over time.