refund-policy

GCCCD Refund Policy

 

District Fee Collection and Refunds 

Following Administrative Procedure 5030 and California Education Code §99130, the District ensures proper procedures are followed for both the collection and refund of student fees. These procedures include, but are not limited to: 

Fee Collection 

• Fees enacted by the Legislature after a student has registered 

Fee Refunds 

• Fees collected in error 

• Fees refunded due to a reduction in the District’s educational program 

• Fees refunded because of a student’s withdrawal or reduction in enrolled units 

• Fees refunded due to changes in laws or regulations governing enrollment fees 

Student Notification 

• Students are informed of available exemptions from certain mandatory and authorized fees 

Eligibility for Refunds 

To be eligible for a refund, students must officially drop a class or reduce their unit load by the refund deadline published in the Academic Calendar (titled 'Last Day to Drop W/Out "W" (Refund)'). 

Eligibility is determined based on the date of withdrawal and the course type (e.g., full-term, 8-week, or short-term).  

Refund Schedule by Course Type 

Refund Method 

Refunds are processed only to the student of record. Refunds are processed monthly through the District Accounting Department, in coordination with the Cashier’s Office, starting the fourth week of the semester.  The method of refund depends on the original form of payment: 

1) Credit/Debit Card Payment 

Refunds are returned to the original card used for payment. 

If the card has changed or been replaced, the refund is sent to the issuing bank, which is responsible for crediting the student’s account. 

To choose your refund preference with BankMobile Disbursements, visitBankMobile Disbursements Refund Choices. 

2) Cash, Check, Money Order, or Payment Plan 

• If the student has a BankMobile account: 
       Refunds are deposited directly into the student's designated account.
  
• If no BankMobile account is established:
  • Check: BankMobile issues a paper check that is mailed to the student’s address on file with Admissions and Records.
  • Cash: Cash refunds may be available in person at the Cashier’s Office up to the determined maximum refund cash limit. A valid government-issued ID is required. Contact the Cashier’s Office for more information:
    
    Cuyamaca College: 619-660-4256; email - Cuyamaca.Cashier@gcccd.edu
    Grossmont College: 619-644-7660; email - grossmont.cashier@gcccd.edu

How to Request a Refund After the Deadline 

If a student misses the deadline to drop their courses due to an extenuating circumstance, the student may petition for a late drop with refund.  Students must complete a "General Petition" and submit it to the Admissions and Records Office:

Cuyamaca College: Cuyamaca.Admissions@gcccd.edu
Grossmont College: grossmont.petitions@gcccd.edu

Students must provide evidence of their extenuating circumstances with their petition. Petitions are only accepted for classes dropped within the same Fiscal Year (July 1 to June 30). 

Non-Refundable Fees 

• Health services and materials fees may be non-refundable unless otherwise noted.
• The Student Representative Fee may be refunded if the AB-1504 Opt-Out Form is submitted to the Cashier's Office before the deadline posted in the Academic Calendar (field titled 'Last Day to Drop W/Out "W" (Refund)').

Compulsory Military Service Requiring Withdrawal 

Military withdrawals shall be authorized when a student who is a member of an active or reserve United States military service receives orders compelling a withdrawal from courses.

• Students with a military withdrawal will be issued an MW (military withdrawal) for the class.
• Military withdrawals shall not be counted in progress alert and dismissal calculations.
• No refunds will be given for military withdrawals.

Erroneous Determination of Non-Resident Status 

If a student is erroneously determined to be a non-resident and, consequently, a tuition fee is paid, the non-resident fees will be reduced to in-state fees, and a refund may be issued for the difference, provided acceptable proof of state residence is presented within the period for which the fee was paid.