Mental Wellness and Support

Please view the resources below that can be accessed by you and your dependents.

Employee Assistance Program (EAP)

As a reminder, employees who are enrolled in a District medical plan can access the EAP through OptumHealth. When you call, you will be connected with a licensed EAP counselor who will help you determine the most appropriate type of assistance needed. Services through the EAP are confidential and include:

Up to 5 free face-to-face counseling sessions for each incident for employees and members of their household
Referral for community resources, such as for financial and legal matters
Access to this benefit is available 24/7

Optum Health
1-888-625-4809
www.liveandworkwell.com
access code: veba

Access Virtual Visits
How Can the EAP Help?
Other Benefits/WorkLife Services

UnitedHealthcare Emotional Support Line

UnitedHealthcare (UHC) is offering a free emotional support line for both members and non-members. The line is staffed 24/7 by mental health specialists. In additional to counseling, the support line also provides a referral for community resources for financial and legal matters.

Call (866) 342-6892

Kaiser Permanente Mental Health and Wellness

Kaiser Permanente offers adult mental health, child and adolescent mental health, addiction and recovery, and emotional wellness services 24 hours a day, 7 days a week.

Mental Health Services/Appointments
(877) 496-0450

Kaiser - Crisis Line (Urgent needs)
(800) 900-3277

Kaiser Permanente Brochure

Mental Health Support and Resources

We encourage everyone in need to reach out for help. Call 211 to speak to someone confidentially to find local assistance 24/7 or there are also dedicated helplines below:

National Suicide Prevention Lifeline - (800) 273-8255

The National Suicide Prevention Lifeline provides confidential assistance to anyone in crisis and their loved ones with trained counselors on their free 24-hour hotline.

National Domestic Violence Hotline - (800) 799-7233

The National Domestic Violent Hotline provides confidential assistance for crisis intervention, referrals and information on their free 24-hour hotline or by texting "START" to 88788.

National Alliance for Mental Illness (NAMI) - (800) 950-6264

NAMI provides free confidential 24/7 text support from a trained counselor by texting "HOME" to 741741 or go online (www.nami.org/help) to chat with a trained volunteer.

California Youth Crisis - (800) 843-5200

The California Youth Crisis line is available for youth (ages 12-24), and their families, for crisis assistance on their free 24-hour hotline with trained staff and volunteer counselors.

Crisis Text Line - Text “Home” to 741741

The Crisis Text Line is a free resource available 24/7 to help you connect with a crisis counselor.

Medical Emergency: If you or someone you know is experiencing a medical emergency or is in imminent danger, call 911.

VEBA Resource Center

District employees enrolled in a district medical plan can access benefits through the VEBA Resource Center (VRC).

The VEBA Resource Center is a caring and safe environment that supports VEBA members as they define their path to well-being. Everyone’s health care journey is unique, so we help our members find the resources that work for them. The VRC is centered around you.

Most health care systems are designed for efficiencies, which does not give people the space they need to explore their most pressing issues. At the VRC, we look at chronic disease more often as the symptom of greater underlying challenges, as opposed to the singular challenge to solve.

The VRC can provide personalized plan services in:

mental health & education
stress reduction
movement
nutrition and cooking

The VEBA Resource Center offers VEBA Online, Personal Health Coach, Care Navigator and VEBA Advocacy. Visit their website for more information.
www.vebaresourcecenter.com

VEBA Online
The new virtual VRC offers more than 300 free group classes, such as Zumba, yoga and cardio for both kids and adults. Weekend workshops and education classes also available.

VEBA Online

Well-Being Coaching
Receive individual care from the experts at the VEBA Resource Center. Sign up for health coaching on nutrition, exercise, flexibility and dieting. Convenient virtual and telephonic appointments are available.

Schedule a session online or email: VRC@vebaonline.com

Care Navigator
The Care Navigator is there to support VEBA members who need the greatest amount of help. Nurse Navigators develop a tailored care management plan to keep members engaged and accountable in their health care. Convenient virtual and telephonic appointments are available.

Schedule a session online or email: VRC@vebaonline.com

VEBA Advocacy
Navigating the health care system can be a confusing and complicated experience. The VEBA Advocacy Department is here to support you. VEBA members can reach out to an Advocate when they are experiencing an issue with their medical insurance carrier or their medical care provider, want to learn more about their VEBA benefits or need help selecting a new health care provider.

Call at 888-276-0250

VEBA Advocacy Summary

Digital Mental Wellness Benefits

Sanvello Health
Employees enrolled in any District medical plan can access the Sanvello Health app at no charge. The app offers meditation, peer support, guided lessons and assessments Search in your app store and download the app for free.

Visit www.sanvello.com.

myStrength
Kaiser members can access the myStrength app. It provides personalized programs with interactive activities, in-the-moment coping tools, inspirational resources and community support. The app has a new feature specifically designed to help one cope with fear or anxiety related to the coronavirus.

Visit www.kp.org/selfcare.